Privacy Policy for FareCharges.com
FareCharges.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website FareCharges.com, and use our services for flight bookings, hotel reservations, car rentals, train tickets, and other travel-related services within the United States.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
a. Personal Information
We may collect the following information when you make a reservation or create an account:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Credit/Debit Card Information (processed via secure third-party payment gateways)
- Passport or ID details (for certain bookings)
b. Non-Personal Information
We may automatically collect:
- IP Address
- Browser type
- Operating system
- Cookies and usage data
- Device identifiers
- Clickstream data
2. How We Use Your Information
- Processing travel bookings and payments
- Sending booking confirmations, itineraries, and updates
- Customer support and dispute resolution
- Marketing and promotional communication (with your consent)
- Complying with legal and regulatory obligations
- Preventing fraud and unauthorized transactions
3. Sharing and Disclosure
We do not sell your personal information.
We may share your information with:
- Service Providers: Airlines, hotels, car rental agencies, rail companies, and payment processors strictly to fulfill your bookings
- Third-Party Vendors: For analytics, advertising, and email communication tools (only under data protection agreements)
- Government Authorities: When required by law, subpoena, court order, or legal process
- Corporate Transactions: In the event of a merger, acquisition, or asset sale
4. Cookies and Tracking Technologies
We use cookies, pixels, and other tracking technologies to:
- Improve user experience
- Analyze website traffic
- Personalize content and offers
- Facilitate remarketing campaigns
You may control cookie preferences through your browser settings.
5. Your Privacy Rights (California Residents)
If you are a California resident, you are entitled under the California Consumer Privacy Act (CCPA) to:
- Know what personal data we collect
- Request deletion of your data
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your rights
To make a request, contact us at privacy@farecharges.com or call 916-633-5344.
6. Email and SMS Communication
By providing your contact information, you consent to receive transactional emails, booking alerts, and promotional offers. You can opt out anytime:
- Email: Click the “unsubscribe” link in marketing emails
- SMS: Reply “STOP” to any message
We comply with the CAN-SPAM Act and TCPA guidelines.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Complete the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Data Security
We use industry-standard encryption, secure socket layers (SSL), and firewalls to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children’s Privacy
FareCharges.com is not intended for children under 13. We do not knowingly collect or solicit personal data from minors. If we learn we have collected data from a child, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with the new effective date. Your continued use of our services after changes means you accept the updated policy.
12. Contact Us
For any privacy-related concerns or data requests, contact:
FareCharges.com
Email: info@farecharges.com
Phone: +1-916-633-5344
Address: 2108 N St STE N, Sacramento, CA 95816, USA